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Job Title: Field Service Engineer - Automation

Job Types: Full-time, Permanent

Location: Kilkenny/Fulltime, Permanent

The German-Irish Chamber of Industry and Commerce (AHK Ireland) is supporting one of its clients in the recruitment of this position.

Our client is an internationally active company in the pharmaceutical engineering sector, recognised for high-quality automation solutions, long-term customer partnerships, and a strong global presence. The company delivers advanced technical systems to pharmaceutical manufacturers and provides comprehensive lifecycle support.

This Field Service Engineer – Automation position is a hands-on technical role focused on installation, commissioning, troubleshooting, and maintenance of automated systems at customer sites. The successful candidate will act as a key technical contact on site, ensuring reliable machine performance and high customer satisfaction within a highly regulated pharmaceutical environment.

This role offers the opportunity to work with advanced automation technology, operate independently at customer sites, and contribute to technical excellence while being part of an internationally connected engineering organisation.

Your Responsibilities:

To ensure prompt and flexible support for machinery at customer sites, we are establishing and expanding a dedicated team of service technicians.

• Perform installations, commissioning, troubleshooting, and modifications in accordance with customer requirements and established standards.
• Effectively communicate challenges to technical support and implement on-site workarounds.
• Conduct operator training and offer assistance to customers during production and shutdowns.
• Foster ongoing customer satisfaction by addressing recurring issues.
• Collaborate with the sales department to identify sales opportunities and actively participate in trade shows.

Your Qualifications:

• Completed technical training in electrical engineering, automation technology, or equivalent knowledge and skills.
• Significant experience as a Service Engineer – Automation, particularly with complex specialised machinery.
• Proficiency in at least one of the following PLC programming languages, with the ability to apply them confidently in practice: 
  AWL (Instruction List) 
  (Structured Text)
• Experience with Siemens control systems is required
• Willingness to travel up to 100% international, demonstrating high flexibility, personal responsibility, and the ability to work under pressure.
• Following a training period in Germany, the service assignment can be conducted remotely. The training period spans approximately 6-9 months, depending on experience
• Experience in the Fill & Finish Industry an advantage

Benefits:

• Company car
• Company pension
• Private medical insurance